We have noticed in the last couple of weeks that Mum;s hearing had detiriorated very fast. I asked that a doctor investigate and arrange for some hearing tests.
AS usual nothing was done. This week Mum has been sick and felt very dizzy. ffs do these people know the symtoms of an ear infection?
Appearing to care and actually doing it are two very, very different things.
Thursday, 11 February 2010
Monday, 8 February 2010
Lies, fear and downright carelessness.
Miguel the manager told the staff that I was to be informed of any incident involving Mum and I would decided weher or not to go there.
Sunday 24th January Ray and I went to see Mum. As I walked in tina called me and said she wanted a word with me. I asked what was wrong and she said nothing. She motioned to go into the office and when I did she shut the door! She then told me that Mum had had a very bad night. Mum had dreampt that she left the mission and there were three men in a van. They raped Mum and she had been a virgin. Mum was distraught and wanted them to call the police. Mum needed lots of re-assurance through the night as she was very upset and frightened - she thought the dream was reality. So she obviously kept ringing the buzzer (Mum rarey uses it at night but more about that later). The story I was told.At around 7am a resident who is allowed to wander the hallways pushed past the carer as she opened the door and walked into Mum's room and sat in her chair. Mum was still in bed. tina was called and called for tracy to come and take Mum to the dining hall. I thought this was because they would manhandle the man out of Mum's room and did not want Mum to see it and get more distressed. WRONG.
I went to see Mum aand she was upset and seemed very nervy to me. She never mentioned the dream only that the man had sat in her chair and she had to leave her room.
Just before lunchtime Mum needed the toilet so Dorothy took her and I was standing outside Mum's room when a A came along. I said good morning to him and instead of his usual politeness he sort of grunted. He then got upset when he got to the lounge and was told he could not go in there - leaking roof. They calmed him down and took im to the dining hall. Mum emerged from the loo and Dorothy escorted her to the dining hall. I trotted along arm in arm with Albert. When we got to the hall tina was sitting with A who seemed to still be upset. tine left as I started to get Mum's chair out for her. Suddenly A kicked off big time and was trying to hit E over the head with his walking stick. He knocked a glass of water over her. Dorothy went over to try to stop him. I stoof in front of Mum to make sure he never got near her. Finally another carer arrived and took E off to change her wet dress. A then started to attack Mr M - a small, quiet man. Mr M was so upset he left the dining hall. A was seated elsewhere and peace resumed. I was very very worried about this and I am sure the staff wished I had not witnessed it.
Since Mum went into the home she has had her sunday night supper in her room as supper is at 5pm and Mum likes to watch songs of praise.
On the very night that they should have kept her routine to make her feel safe, they took her to the dining hall for supper and the man who went into her room was sitting on the next table!!! Mum go up and left. I was furious when I found out later that night as we went back there.
Later in the week Mum was talking about Dad when she suddenly said 'I was in bed you know eh he came in here'. I thought she was talking about Dad and just nodded. It's not right he just walked in here'. I realised who she was talking about and said who was he with Mum. 'Just him' she said. I said wasn't there someone with him Mum? Mum said 'I just told you he was on his own. I asked are you sure there was no-one else Mum. Mum said He was alone they all came in after! Out of the mouths of the innocent?
Later on Mum said that the key was left in her door.
I think that the night carers got fed up of keep having to get the key when Mum buzzed that they left the doot open and that is how J just walked in.
The night carers have told Mum not to use the buzzer!!!!!!!
Last week it seems there was a meeting - all the professionals to do with Mum and the safeguarding team from Tower Hamlets.
Today I had a meeting with someone from camden social services. I phoned this morning to confirm the time and day as I thought it was tomorrow. She was not there but later she rang (spoke to Ray) and told him that it was today at 2pm but that she wanted to speak to Mum alone as she was assessing Mum.
No way. Tower Hamlets pay for Mum's care - they do the assessing and
Sunday 24th January Ray and I went to see Mum. As I walked in tina called me and said she wanted a word with me. I asked what was wrong and she said nothing. She motioned to go into the office and when I did she shut the door! She then told me that Mum had had a very bad night. Mum had dreampt that she left the mission and there were three men in a van. They raped Mum and she had been a virgin. Mum was distraught and wanted them to call the police. Mum needed lots of re-assurance through the night as she was very upset and frightened - she thought the dream was reality. So she obviously kept ringing the buzzer (Mum rarey uses it at night but more about that later). The story I was told.At around 7am a resident who is allowed to wander the hallways pushed past the carer as she opened the door and walked into Mum's room and sat in her chair. Mum was still in bed. tina was called and called for tracy to come and take Mum to the dining hall. I thought this was because they would manhandle the man out of Mum's room and did not want Mum to see it and get more distressed. WRONG.
I went to see Mum aand she was upset and seemed very nervy to me. She never mentioned the dream only that the man had sat in her chair and she had to leave her room.
Just before lunchtime Mum needed the toilet so Dorothy took her and I was standing outside Mum's room when a A came along. I said good morning to him and instead of his usual politeness he sort of grunted. He then got upset when he got to the lounge and was told he could not go in there - leaking roof. They calmed him down and took im to the dining hall. Mum emerged from the loo and Dorothy escorted her to the dining hall. I trotted along arm in arm with Albert. When we got to the hall tina was sitting with A who seemed to still be upset. tine left as I started to get Mum's chair out for her. Suddenly A kicked off big time and was trying to hit E over the head with his walking stick. He knocked a glass of water over her. Dorothy went over to try to stop him. I stoof in front of Mum to make sure he never got near her. Finally another carer arrived and took E off to change her wet dress. A then started to attack Mr M - a small, quiet man. Mr M was so upset he left the dining hall. A was seated elsewhere and peace resumed. I was very very worried about this and I am sure the staff wished I had not witnessed it.
Since Mum went into the home she has had her sunday night supper in her room as supper is at 5pm and Mum likes to watch songs of praise.
On the very night that they should have kept her routine to make her feel safe, they took her to the dining hall for supper and the man who went into her room was sitting on the next table!!! Mum go up and left. I was furious when I found out later that night as we went back there.
Later in the week Mum was talking about Dad when she suddenly said 'I was in bed you know eh he came in here'. I thought she was talking about Dad and just nodded. It's not right he just walked in here'. I realised who she was talking about and said who was he with Mum. 'Just him' she said. I said wasn't there someone with him Mum? Mum said 'I just told you he was on his own. I asked are you sure there was no-one else Mum. Mum said He was alone they all came in after! Out of the mouths of the innocent?
Later on Mum said that the key was left in her door.
I think that the night carers got fed up of keep having to get the key when Mum buzzed that they left the doot open and that is how J just walked in.
The night carers have told Mum not to use the buzzer!!!!!!!
Last week it seems there was a meeting - all the professionals to do with Mum and the safeguarding team from Tower Hamlets.
Today I had a meeting with someone from camden social services. I phoned this morning to confirm the time and day as I thought it was tomorrow. She was not there but later she rang (spoke to Ray) and told him that it was today at 2pm but that she wanted to speak to Mum alone as she was assessing Mum.
No way. Tower Hamlets pay for Mum's care - they do the assessing and
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